Intelligent business insight tools to help solve business challenges

Use artificial intelligence to gain better insight into your business and processes. Use the information to solve problems and enhance your business.

The Dynamics 365 AI tools unify processes, data and relationships so that you get an in-depth view of your organisation and your customers.

Use the insights to discover customer needs and behaviours, then use the data to adapt your business to better suit their preferences.

You don’t need to be an expert to use the tools; adopt AI easily with intuitive interfaces, useful guidance information and seamless app integration.

Dynamics 365 AI tools available:

• Dynamics 365 Sales Insights - customer data to track and improve sales
• Dynamics 365 Customer Insights - analyse data to gain a deep understanding of your customers so you can create personalised experiences
• Dynamics 365 Customer Service Insights - improve customer decisions and make better decisions
• Dynamics 365 Virtual Agent for Customer Service - intelligent virtual agents help solve problems quickly
• Dynamics 365 Fraud Protection - e-commerce fraud protection
• Dynamics 365 Connected Store - improve retail store efficiency by turning observational data about the store into insightful findings
• Dynamics 365 Financial Insights - Manage cashflow better with customer payment recommendations, forecast cashflow and view budget proposals